AI-Supported Workplace

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Individual
Service

AI
Solution

Design
Change

CAPEX
Impact

Operational
Change

OPEX
Impact

Cleaning

Floors Autonomous guided vehicles (AGVs), supplemented by unmanned aerial vehicles (drones) for external window cleaning and actroids for toilets Design to take account of mobility for AGVs and the need to enclose toilet cubicles Low Occupants need to adopt the discipline of a tidy office Significant cost saving
Horizontal surfaces
Windows – internal
Windows – external
Toilets/showers

Waste
Disposal

Food stuffs Autonomous guided vehicles (AGVs) Waste collection points and services for transfer to disposal site Low-medium Create centralized collection and disposal points Moderate cost saving
Paper
Other recyclable
Non-recyclable

Security

Intrusion detection Smart apps, UHD and thermal imaging cameras, drones, autonomous guided vehicles (AGVs) and actroids Increased use of sensors, cameras and high-speed communications Medium Awareness training for personnel Significant cost saving and reduction of risks for personnel
Remote diagnosis
Patrolling/detection
Guard

M&E Services Maintenance

Measurement Smart apps, thermal imaging cameras, actroids, autonomous guided vehicles (AGVs) and 3D printing of parts Easier access to fittings and equipment for spare parts replacement Medium Greater need for maintenance management, especially PPM Moderate cost saving
Optimization
Fault diagnosis
Parts replacement

Catering

Food preparation Actroids/robots and autonomous guided vehicles (AGVs) Dedicated spaces for food pre-serve and eating Medium Occupants encouraged to use centralized catering Cost saving
Pre-serve
Serving/dispensing
Clearing/washing

Reception &
Helpdesk

Front of house Actroids and smart apps None Low None Significant cost saving
Back office

Condition
Survey

Façade and roof Unmanned aerial vehicles (drones) with thermal imaging cameras None Low None Minor cost saving and reduction of risks for inspection personnel
Structural frame

Logistical
Support

Deliveries Autonomous guided vehicles (AGVs) and actroids None Low None Significant cost saving and reduction of risks for personnel
Porterage

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